Terms & Conditions

 

Thank you for choosing Artplug Creative Studio! We are excited to get started on your potential project. 

  1. All payments are expected to be paid in full and non refundable. (Rest assured you will have a finish project that you will love! We will work hard to accomplish this goal) 

  2. Please allow up to 2-3 weeks for project to be completed. (10-15 Business Days) Turnaround Time Is An Average ESTIMATED Time

  3. If project is on a deadline please inform us in advance so we can assure your service is met timely.

  4. All communication all be handled via email and response can take up to 48 hrs.

  5. Client has the right request changes/revisions and up to 2 drafts per service. Additional drafts/revision will be discussed with an additional fee.

  6. Please allow 7 Business days on all edits & any new drafts. 

  7. Turnaround time enforces/accounts for 1 service . Please keep in mind , if you purchased more than 1 service , additional time will be needed . (10-15 business days on each service)

  8. Price Includes All File Versions (PDF , JPEG , PNG & AI) & Black/White + Color Version

  9. If you have a concept in mind for your artwork, please send description and/or examples to letswork@artplugcreativestudio.com

  10. Email with any and ALL details for artwork upon payment . We will need detailed descriptions of your vision or what exactly you are looking for in a logo . Send any ideas, examples, references, sketches, etc.

  11. If no instructions, we offer Freestyle Artwork at different price rates. (Often, this is our concept/vision instead of your own).

  12. Once artwork is complete, finalized & approved , we send all source files via email (Up to 2 business days after final draft has been approved by you.)

Rush Fees:

$100 3-5 Business Days

$50 7-10 Business Days


We accept payment by Cashapp:

http://cash.me/app/VNXBFLP Or Cashtag: $Artplug 


(***Please put IG @ name or business name in “For:” section) 


By making payment you are initiating in a contractual agreement with Artplug Creative Studio and are agreeing to the terms that all payments and deposits are non refundable.

Posting / Promotion Rights:

• ALL ARTWORK is subject to being posted on my personal/business social media profiles (Instagram & Twitter) without agreement, as a promotion tool

• Fee may apply if you do not accept

Process + Shipping

ALL merch is made by order. Normally takes up to 10 business days to print & produce all gear plus regular USPS ground shipping time, 5-7 business days.


Return Policy- If the package was marked as delivered by the carrier, but the customer reports they haven't received it, Artplug Creative Studio will not cover the cost of reshipping or refunding the order.

No returns or exchanges. Thank you for understanding & your continuous support

-Artplug